At Code Brewery, we pride ourselves on creating exceptional websites that not only meet our clients expectations, but exceed them. In late 2023, we had the pleasure of creating an Easy Brew site for Matthew Faulkner Accountancy Pty Ltd, who have shared with us their positive experience and the significant business growth that has resulted, in connection with the build and deployment of their new website.
Below is a recap of an interview we had with Matthew recently about his experience.
Code Brewery: How satisfied are you with the overall design and functionality of your new website?
Matthew Faulkner: I am extremely satisfied with the website design and functionality. I wanted someone to design the website for me, incorporating my ideas and imagery, which Code Brewery did, exceeding my expectations. I like the ease of adding pages and managing content myself, such as posting blogs. Prior to this new website I relied on my Facebook page to share company news, so being able to do this on my website now is great.
Code Brewery: Has the website met your expectations in terms of usability and user experience?
Matthew Faulkner: Yes, completely. Since upgrading our website with Code Brewery (from my previously self-made website), we’ve seen a 70% increase in turnover, and we were already doing well. While not all of the 70% can be attributed directly to website traffic, the number of new 'random' clients has significantly increased compared to previous years. I estimate that 15-20% of the 70% can be credited to the new website, which has enhanced our professional image as a reputable accounting firm. I should have done it sooner!
Code Brewery: How has the website impacted your business since its launch?
Matthew Faulkner: As mentioned, we have had a rapid increase in turnover. Based in NSW, we’ve attracted new clients both locally and interstate. We’ve expanded from 3.5 staff to 6. I'm now much prouder to hand out business cards that have our web address on them.
Code Brewery: Are there any specific features or aspects of your Easy Brew website that you have found to be particularly beneficial?
Matthew Faulkner: The ability for me to be able to create blog posts and edit existing pages is particularly beneficial. I can easily update phone numbers, staff bios and other details without needing additional support from Code Brewery, and I enjoy the user-friendly nature of the website back-end.
Code Brewery: How was your experience working with our team during the project?
Matthew Faulkner: I dealt directly with Anthony Muscat, Director of Code Brewery, and he was very patient with me. Initially, I just wanted someone else to handle the project completely because I was too busy, but I realised that my involvement was crucial for providing specific details and content that only I could provide. Fortunately, with Anthony’s guidance, providing the content needed didn't take long. As Code Brewery’s front man, Anthony is a genuinely nice guy and very clever to have come up with the Easy Brew website builder concept.
Code Brewery: Were you happy with the time it took for us to create your website?
Matthew Faulkner: I'm not a particularly patient person so I was very happy with how quickly the website was put together and went live. The only delays were on my end, as I took some time to provide Anthony with some of the necessary content.
Code Brewery: Were you satisfied with the price of your Easy Brew website?
Matthew Faulkner: My old site was free because I built it myself, so any cost was going to require some adjustment, initially. However, after getting quotes from two other organisations, Code Brewery's offer was very competitive. In hindsight, the website has easily paid for itself, and I genuinely doubt I could have gotten a better result for the same price.
Code Brewery: How do you feel about the website’s performance on mobile devices and tablets?
Matthew Faulkner: It works perfectly on phones and tablets. Code Brewery even created a spinning pre-loader from our logo that appears for half a second when navigating through the pages on our site, which was another nice touch of customisation.
Code Brewery: Have you received any feedback from your customers/clients or other users about your Easy Brew website?
Matthew Faulkner: Feedback from clients has been positive, with many noting the professional look of the new website as a significant improvement over the old one, which was a very basic one pager with our contact details and my mug shot. As an accounting firm, a professional online presence is expected, and while the website isn’t used for selling products, it now effectively represents our firm.
Code Brewery: Would you recommend our services to others looking for website development?
Matthew Faulkner: Yes! And I have.
Code Brewery: Is there any other feedback that you would like to give us regarding Easy Brew, our services, and your experience overall?
Matthew Faulkner: For the record, I’m not shy about giving one-star reviews when deserved, but I really can’t fault the process or the ongoing support from Code Brewery. They’ve earned five stars from me!
Matthew’s story highlights the significant impact that a professionally designed website can have on a business, and with Easy Brew, you can achieve that even with a small budget. If you’re considering a website overhaul or want to enhance your online presence, reach out to us at Code Brewery to discuss if an Easy Brew website is a good fit for you.
You can contact us via email at hello@codebrewery.com or call us on 02 8096 2126. We look forward to helping you achieve similar success to Matthew Faulkner Accountancy!